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Bilingual Customer Service in Chicago

Chicago, IL 60623

Posted: 11/14/2023 Employment Type: Contract Industry: INDUSTRIAL Job Number: JV6787712918

Job Description

Are you a natural communicator with meticulous attention to detail and a passion for customer service? We have an exciting opportunity in Chicago.
  • Deliver exceptional customer service, keenly understanding and documenting client needs.
  • Manage the order process end-to-end, from collecting customer details to monitoring order statuses.
  • Provide product recommendations and share detailed information to both prospective and existing customers.
  • Foster customer trust by arranging sample orders when needed.
  • Collaborate with warehouse staff and route salesmen to ensure timely order processing.
  • Create detailed invoices and shipping documents.
  • Address customer queries and concerns promptly and professionally.
  • Accurately enter customer data and communicate effectively, preferably in both English and Spanish.

  • At least 1 year of experience in data entry and customer service.
  • Fluent in English; bilingual abilities in Spanish are a significant plus.
  • Proven track record of providing top-tier customer service.
  • Ability to handle client interactions with empathy and professionalism.

Join our dynamic team and play a key role in shaping positive customer experiences.
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