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Customer Service Agent

St. Charles, IL 60174

Posted: 06/30/2024 Employment Type: Contract Industry: INDUSTRIAL Job Number: JV6787712918

Job Description


We are seeking a bilingual (English and Spanish) individual who excels in customer service to assist our suppliers and walk-in clients. This versatile role also involves maintaining cleanliness in the work area and assisting with miscellaneous tasks on the production floor.
Responsibilities:
  • Provide exceptional customer service to both suppliers and walk-in clients, communicating fluently in both English and Spanish.
  • Maintain a clean and organized work area.
  • Assist with various requests and tasks on the production floor as needed.
  • Handle customer inquiries and resolve issues with a positive, helpful attitude.
  • Collaborate with the production team to ensure smooth operations and client satisfaction.
  • Manage and organize documentation related to customer interactions.

Requirements:
  • Fluency in both English and Spanish.
  • Strong customer service skills with a friendly and professional demeanor.
  • Ability to multitask and manage time effectively.
  • Willingness to perform cleaning duties and assist with various production tasks.
  • Capable of working in a fast-paced environment.

If you are bilingual, have a passion for customer service, and are willing to contribute to various aspects of our production operations, this role offers a unique opportunity to be an integral part of our team.
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