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Customer Service in Chicago & St. Charles

St. Charles, IL 60174

Posted: 09/18/2023 Employment Type: Contract Industry: INDUSTRIAL Job Number: JV6787712918

Job Description


Are you a communicative individual with an eye for detail and a heart for service? A food factory with locations in St. Charles and Chicago is seeking a Customer Service Specialist, who can lead their services to the next level.
The ideal candidate:
  • Provide stellar customer service, understanding and recording their requirements meticulously.
  • Oversee the entire order process from collecting customer and billing details to maintaining an accurate record of new product orders and statuses.
  • Recommend products and provide detailed information to potential and existing customers, facilitating sample orders to build trust.
  • Prepare detailed invoices and shipping documents while collaborating with the warehouse and route salesmen to expedite orders.
  • Address and resolve customer concerns with a professional approach, ensuring their satisfaction.
  • Enter detailed customer information with proficiency, and communicate effectively in both English and Spanish (preferred).
  • Has a minimum of 1-year of experience in entering data and customer service.

Join us in a role that promises growth and fulfillment, where every day presents a new opportunity to impact our customer’s journey positively, fostering relationships that stand the test of time.

Meet Your Recruiter

Javier Acosta

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