IT Support Technician - First Responder to Technological Challenges!

The backbone of seamless operations is not just the right people but the technology that supports the team. As an IT Support Technician, you will be the hero on the front lines, ensuring that the IT infrastructure remains unmatched and problem-free.

Your Role:

• Tech Troubleshooter: Address technical glitches, hardware/software issues, and be the go-to for all tech-related questions.
• Customer-Centric: Deliver unparalleled customer service; own and address challenges to guarantee end-user satisfaction.
• System Steward: Install, maintain, and manage our local computer systems while ensuring optimal performance and security.
• Security Guardian: Spearhead our network security initiatives, creating accounts, managing passwords, and ensuring optimal performance.
• Documentation Developer: Craft and maintain essential IT guides, instructions, and procedures.
• Asset Administrator: Oversee the inventory of our tech arsenal, from computers to phones.

What We Seek:

• Educational Expertise: Bachelor’s degree in Computer Science or a related discipline.
• Proven Proficiency: At least two years in IT support roles, with a mastery over OS like Windows, Linux, and Mac OS X.
• Networking Know-how: Solid understanding of IP addressing, DNS, DHCP, etc.
• Communication Connoisseur: Adept in both verbal and written communication, paired with top-notch problem-solving skills.
• Reliable transportation
• Long-term eligibility

Embark on a journey of growth and technological brilliance with Primary Staffing in Hodgkins. If innovation, efficiency, and dedication resonate with you, we are eager to welcome you aboard!