Search Jobs
Information Technology Support Specialist
Posted: 09/01/2026
Employment Type:
Contract
Job Category: INDUSTRIAL
Job Number: EC603138091
Pay Rate: $85000-95000 / year
Job Description
The Information Technology Support Specialist is responsible for supporting and maintaining information technology systems within a manufacturing environment. This role focuses on ensuring reliable operation of IT infrastructure, production systems, and shop-floor technologies, minimizing downtime, and supporting both office and plant operations.
Key Responsibilities
Requirements
This is not an exhaustive list of duties. Responsibilities may be adjusted based on business needs.
Department: Business Operations
Compensation: $85,000–$95,000Shift: 1st
Interested in this opportunity? Apply with Primary Staffing today to learn more about the Information Technology Support Specialist position and take the next step in your career.
Key Responsibilities
- Install, configure, and maintain IT systems, including desktops, servers, and network equipment.
- Provide technical support to office staff and production floor personnel.
- Troubleshoot hardware, software, and network issues impacting manufacturing systems.
- Support and maintain manufacturing systems such as ERP systems, including SAP, and MES systems.
- Monitor network performance and ensure uptime of plant-floor connectivity.
- Manage user access, permissions, and cybersecurity controls.
- Maintain backups, disaster recovery plans, and system documentation.
- Coordinate with production teams to minimize downtime during system maintenance.
- Support barcode scanners, PLC interfaces, printers, and other production-related devices.
- Assist with cybersecurity initiatives and ensure compliance with industry standards.
- Work with external vendors for system upgrades, maintenance, and troubleshooting.
Requirements
- 2+ years of IT support experience in a manufacturing or industrial environment preferred.
- Experience supporting Windows operating systems, Microsoft 365, Active Directory, and networking technologies.
- Familiarity with industrial automation systems, PLC-connected devices, MES systems, or manufacturing technology is highly desirable.
- Strong communication and problem-solving skills.
- Bilingual proficiency in Korean and English required.
This is not an exhaustive list of duties. Responsibilities may be adjusted based on business needs.
Department: Business Operations
Compensation: $85,000–$95,000Shift: 1st
Interested in this opportunity? Apply with Primary Staffing today to learn more about the Information Technology Support Specialist position and take the next step in your career.
Share This Job:
Related Jobs:
Login to save this search and get notified of similar positions.About Matteson, IL
Ready to take the next step in your career? Explore job opportunities in the vibrant area surrounding Matteson, Illinois! Nestled in the heart of the Land of Lincoln, this region offers a perfect blend of small-town charm and big-city amenities. Discover the enchanting beauty of the Old Plank Road Trail, catch a show at the Rialto Square Theatre, or savor delicious deep dish pizza at Lou Malnati's. With easy access to Chicago's bustling job market, a growing economy, and a warm community spirit, Matteson is the ideal place to launch your career journey. Start your search today and unlock endless possibilities for professional growth and personal fulfillment!