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Pharmacy Equipment Technician

Elk Grove Village, IL 60007

Posted: 06/30/2024 Employment Type: Permanent Industry: CLERICAL Job Number: JV34350101223

Job Description

Join our team as a Customer Field Service Technician, where you will play a critical role in maintaining and servicing advanced pharmacy automation systems. This position is ideal for individuals passionate about technology, engineering, and customer service, offering a unique opportunity to contribute to the healthcare sector.
  • Perform routine preventive maintenance and on-call services for customers in assigned areas.
  • Provide services to machines as assigned and assist with new product installations.
  • Coordinate with movers, electricians, and low voltage technicians during installation to ensure optimal customer experience.
  • Train customers on system operations and basic maintenance.
  • Conduct regular performance checks and quality control on products.
  • Handle minor repairs, part replacements, and ship parts to customers.
  • Maintain inventory and accountability for crash kits.
  • Report any issues or opportunities within your area of responsibility to your direct manager.
  • Process service work orders and expense reports on time.
  • Communicate effectively with all relevant parties.

  • A Bachelor’s in Engineering, Electrical, or Electronics is preferred but not required.
  • Experience in a dynamic, on-call environment is desirable.
  • Technical or Mechanical Engineering background (e.g., Automotive, HVAC, Electrical, Machining & Manufacturing) or related military experience is preferred.
  • 1-3 years of field service experience with electro-mechanical products.
  • Effective communication skills that build customer trust and satisfaction.
  • Ability to read and interpret technical information, blueprints, and diagrams.
  • Proficiency in PC software and hardware.
  • Independent, well-organized self-starter who can work well in a team.
  • Willingness to travel up to 30-70% of the time for technical and training purposes.
  • Availability for on-call hours, including weekends, overtime, overnight travel, and holiday work.
  • Ability to lift, lower, and carry objects up to 50 lbs, with fine manipulation skills.
  • Valid driver’s license and excellent driving record.

Join our team and contribute to the evolving healthcare technology landscape and patient safety!
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About Elk Grove Village, IL

Ready to take the next step in your career? Explore the promising job opportunities in the vibrant Elk Grove Village, Illinois! Situated in the beautiful Cook County, this area boasts a thriving business community and exceptional quality of life. From the renowned Woodfield Mall, the Mitsuwa Marketplace offering authentic Japanese cuisine, to the stunning Elk Grove Park District with its array of recreational activities, Elk Grove Village has something for everyone. With easy access to Chicago's cultural scene, professional sports teams like the Bears and Bulls, and the stunning 4,000-acre Busse Woods Forest Preserve, Elk Grove Village offers a unique blend of opportunities for both personal and professional growth. Start your job search today and discover all that this charming region has to offer!