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Pharmacy Equipment Technician

Elk Grove Village, IL 60007

Posted: 12/23/2023 Employment Type: Permanent Industry: CLERICAL Job Number: JV34350101223

Job Description

Join our team as a Field Service Technician, where you will play a critical role in maintaining and servicing advanced pharmacy automation systems. This position is ideal for individuals passionate about technology, engineering, and customer service, offering a unique opportunity to contribute to the healthcare sector.
  • Perform routine preventive maintenance and on-call services for customers in assigned areas.
  • Provide services to machines as assigned and assist with new product installations.
  • Coordinate with movers, electricians, and low voltage technicians during installation to ensure optimal customer experience.
  • Train customers on system operations and basic maintenance.
  • Conduct regular performance checks and quality control on products.
  • Handle minor repairs, part replacements, and ship parts to customers.
  • Maintain inventory and accountability for crash kits.
  • Report any issues or opportunities within your area of responsibility to your direct manager.
  • Process service work orders and expense reports on time.
  • Communicate effectively with all relevant parties.

  • A Bachelor’s in Engineering, Electrical, or Electronics is preferred but not required.
  • Experience in a dynamic, on-call environment is desirable.
  • Technical or Mechanical Engineering background (e.g., Automotive, HVAC, Electrical, Machining & Manufacturing) or related military experience is preferred.
  • 1-3 years of field service experience with electro-mechanical products.
  • Effective communication skills that build customer trust and satisfaction.
  • Ability to read and interpret technical information, blueprints, and diagrams.
  • Proficiency in PC software and hardware.
  • Independent, well-organized self-starter who can work well in a team.
  • Willingness to travel up to 30-70% of the time for technical and training purposes.
  • Availability for on-call hours, including weekends, overtime, overnight travel, and holiday work.
  • Ability to lift, lower, and carry objects up to 50 lbs, with fine manipulation skills.
  • Valid driver’s license and excellent driving record.

Join our team and contribute to the evolving healthcare technology landscape and patient safety!
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